Free resources for Conflict Management trainers — quiz, handout, lesson plan, icebreakers and feedback form covering de-escalation and communication skills.
All 5 resources are free to download and use in your training sessions. No registration required.
Assessment quiz with full answer key — ready to print and use in your session.
Download Free PDFOverview handout covering key legislation, 8 key points, and a 5-step overview — ideal for delegates.
Download Free PDFDetailed step-by-step technique guide with numbered visual steps — perfect for practical sessions.
Download Free PDFColourful infographic with key statistics, legislation facts, and trainer CTA — great for display.
Download Free PDFFull session timetable plus learner feedback form — everything you need to run a professional session.
Download Free PDFConflict Management training covers communication skills, de-escalation techniques, body language, assertiveness and legal aspects of self-defence. Essential for anyone working with the public or in high-pressure environments.
Workplace violence and aggression affects over 150,000 workers annually in the UK. Qualified conflict management trainers are needed in healthcare, retail, security, education and social care.
Abertay Training offers accredited Train the Trainer courses for Conflict Management. Nationally recognised, CPD certified, available UK-wide.
0333 500 5000